This page preserves and clarifies the source terms structure. It should be reviewed by qualified legal counsel before production publication.
Coverage and scope
These terms cover the use of services and products supplied by Gatsby and websites owned or operated by Gatsby. They do not apply to third-party companies, people or services that Gatsby does not own or control.
Filing a complaint
Please contact Gatsby before filing a formal claim so both parties can try to reach a mutually acceptable solution.
Eligibility for refund
Projects are delivered according to the applicable proposal and agreement. Refund consideration depends on the dispute-resolution process and the terms agreed for the service.
Application programming
A project agreement should define delivery and refund terms. Where no separate terms exist, the completed proportion of work may be considered when assessing any refund.
Dedicated hiring
Refund treatment for dedicated resources depends on project start, days worked and timely written notice to the project manager.
Delivery policy
Project delivery depends on timely payment, communication and complete project information from the client.
Limitation of liability
Liability is limited to the applicable value and terms of the relevant project agreement.
Processing refunds
Approved refunds are processed using the agreed payment method and applicable contractual timeline.